![]() You might try reinstalling the add-on in your profile folder if you didn't do that the first time. I already searched other posts and uninstalled and reinstalled Firefox and add-ons, without any luck. In Firefox 21, the "application folder" has moved. Same thing when I tried to log in via Firefox browser. The LastPass extension appears to offer the possibility to install either in your personal settings folder (AKA profile folder) or in the "application folder". If you actually are running Firefox 21 now, there is another possibility. Rather than post lots of steps that might be irrelevant, please let us know if you think that would be worth pursuing. If you have trouble installing any new extension, one of your settings files might have become corrupted. Orange Firefox button (or Tools menu) > Add-ons > Extensions category If an extension is disabled, it will be in a grayed out section at the bottom. Normally extensions will appear on the following tab. But because "connectivity was intermittent for users throughout the day, offline mode did not kick in properly causing additional frustration and confusion for some users.What was the last version of Firefox that worked with LastPass? Or is this your first time installing the extension? The company also plans to review its offline mode, which is supposed to switch on automatically once the connection to LastPass' servers is lost. LastPass said it would be adding more data center capacity as a result of the outage. Once those factors had been eliminated as causes, switching to a backup data center finally solved the problem. The outage resulted from "corrupt network packets" being sent within LastPass' internal network, which did not result in any spike in network traffic.īut it took a long time to diagnose the problem because LastPass's engineers had rolled out a code update that morning, and other services like Facebook and Instagram were also reporting connectivity problems. 21, determining that "the issue originated within our own infrastructure and there was no indication that an external party had accessed our servers and conducted any nefarious actions." UPDATE: LastPass posted a post-mortem analysis of the outage on its blog Nov. The number of reports at DownDetector dropped off around that time, and many Reddit commenters said they could finally get in. ![]() Eastern time that the issue had been resolved. Change all passwords and enter the new passwords in your new password manager. It can be finicky however to sync across platforms/devices. UPDATE: LastPass's status page posted just before 3 p.m. Keepass + Syncthing (or other cloud storage synchronization for the encrypted vault file) is a commonly recommended self-managed solution that puts you in full control. We'll keep you posted with further developments. "Additionally, we want to clarify any chatter: this is not a security related issue." "Our team is working hard to fix it as we type," the tweet continued. Eastern time that "we've isolated the issue to be a data center connectivity problem." Create and store passwords, email aliases, 2FA codes, and notes on all your. UPDATE: The LastPassStatus Twitter feed said about 1:30 p.m. Proton Pass is an open source, end-to-end encrypted password manager app. Eastern Standard Time Tuesday morning, according to and LastPass' own status page. The LastPass outage started just after 9:00 a.m. However, many of the Reddit posters said they could still access their passwords in their mobile apps. This is stopping me from getting work done." "I am not able to have the addins for the browsers here at work so I rely on the web. Every time they crack one, they will collect all the passwords from it, add them to their list, rinse and repeat. "Firefox extension is not failing over to offline mode and I can't login at all," posted maxxxxpower on the Reddit r/Lastpass board. Rather than trying to crack individual users master passwords, they will first use commonly available password lists against all the vaults they have, trying to see which vaults have weak passwords. ![]() The LastPass mobile apps, which don't rely on browsers, also maintain local caches.īut many LastPass users on Reddit said they weren't having much luck with offline mode, at least not on desktops. The extensions cache local copies of the user's password vault for exactly such occurrences. ![]() (It helps if you're already logged into LastPass when the server goes down.) On desktops, LastPass normally runs via browser extensions that connect to LastPass' servers, and the browser extensions are supposed to switch automatically to offline mode if the server connections are lost.
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